Our author this month is David Jackson
In 2000, following a varied career in industry, academia and consulting, David founded Clicktools, one of the UK’s first SaaS companies. As CEO he led the company through continuous organically funded growth and two liquidity transactions. David is now CEO of TheCustomer.Co, which helps B2B SaaS companies profitably win, satisfy, retain and grow their chosen customers better than the competition.
David is a recognised expert in customer focused organisations and was named as a Global Top 25 Customer Success Influencer in 2020. David works with B2B SaaS CEOs, executive teams and investors to deliver profitable growth through customer focus.
Here’s what the CEO of one of David’s customers has to say about his work:
“Dave’s experience and patience have been instrumental to the maturity of our organisation. While he works directly with the CS leadership team, the insight and perspective he brings me are just as important to our success. I’m sure he’ll do wonders for your organization.”
Michal Magdziarz, CEO, Deepcrawl
In the free time he is able to scrape together, David enjoys time with his family and pursuing his interest in food and wine. He has recently taken up watercolour painting, at which he needs much practice!