The Service-Based Paradigm Mindset: Unlocking Value, Growth and Transforming CS Organizations
Suppose you are looking for new ideas about transforming your CS organizations into a brand that customers think is right and appropriate for them. This book delves into understanding customers’ behavior and how a service-based organization’s mindset can position the brand value and relationship to meet customer needs. I share a new concept, which I call The Service-Based Paradigm Mindset! This framework will show you how to succeed and become a growing and profitable business with happy and loyal customers.