Books= your chance to focus on #Personaldevelopement
“Books are your best friends, they are always giving. No Demand, no expectations!”-Anonymus or ME🙃
I have had many people in the last few weeks ask me what books I recommend for #customersuccess I figured I would just share my stash of #CS goodies that I’ve collected😉
📍The Customer Success Professional’s Handbook **
📍The Outcome Generation
📍The Customer Success**
📍The Customer Success Economy
📍Chief Customer Officer
📍Farms Don’t Hunt**
📍The Startup Guide to Customer Success
📚 that will help your #CS practices & everyday work-
📍Emotional Intelligence **
📍Emotional Intelligence 2.0**
📍Start with WHY**
📍Emotional Intelligence in Sales Success**
📍The Wisdom of Crowds
📍30 Day Leadership Playbook **
📍No Hard Feelings
There are many MORE out there…
** = the ones I’ve read & recommend to anyone!
Rest = I either have read part of it or have been recommended to read, on my list to complete!
Currently- I am reading The Outcome Generation by Paul Henderson & also diving into No Hard Feelings by Liz Fosslien & Mollie West Duffy
What book are you reading?
What else would you recommend on this list?