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BIG RYG 2022 – The Customer Success Leadership Summit

October 12 - October 13

| Free

The best Customer Success conference, hands down.

BIG RYG DC is where Customer Success leaders discuss your most pressing challenges and trends.

The event is being held in D.C. metro’s tallest building, which offers million-dollar views of the nation’s capital skyline.

Join hundreds of your peers to share best practices, ask questions and get the answers you need to improve your team’s effectiveness, your customers’ satisfaction, and your company’s bottom line.

*RYG = red, yellow, green: the common indicators of customer health.

Successful customers are the heart of our business. Let’s keep them in the green.

One of the coolest things I get to do every year as the CEO of ChurnZero is invite you and other incredible Customer Success leaders to attend, share their knowledge, and set the tone for the future of the industry at the best annual Customer Success conference out there: BIG RYG* 2022.

Why is it the best?

The attendees. Passionate, generous Customer Success leaders like you who want to help solve Customer Success challenges – not just talk about them – by offering ideas that can be implemented today.

The format. This conference is all about ensuring you have the best possible experience. There is no selling, no fluff, no death-by-PowerPoint. You’ll take part in detailed workshops for in-depth conversations, keynotes, and traditional breakouts to keep the conversations flowing. And there is plenty of time to network and have fun along the way.

The speakers. Over the years, we have featured incredible speakers including Jason Lemkin from SaaStr, Sandi Lin of SkillJar, Rahul Jain of Pendo, as well as executives from ESG, Zoominfo, GrubHub, iContact, Mailchimp, Grotech, Baird, TrustRadius, Playvox, Kenect, Intellum, 6sense, and so many more. This year’s caliber of talent will be no exception but there is one change: we want to feature you! Tell the industry about the amazing things you and your team are doing that are making a big impact on your customers and your business.

The approach. Our mantra for this conference (and our company) is: Speak simply, be real, and challenge the audience. That said, we focus on delivering content that opens up new perspectives on what’s possible with Customer Success, provides tactical answers to your most pressing challenges, and explores what it takes to run a modern Customer Success organization today.

The location. Washington D.C. is the Silicon Valley of the East. 😊 Seriously, our nation’s capital is beautiful in fall and this year’s conference will be held at an incredible space which overlooks the entire city. While you’re here, visit the monuments and world-class Smithsonian museums, all free of charge.