loader image
Loading Events

Customer Experience Management Field Manual – Part V: The Inspection: discusses the CX Audit.

18 August 2021 @ 5:00 pm - 6:00 pm BST

Each month Jeff takes you through each core function using excerpts from his new book: Customer Experience Management Field Manual (www.cxfieldmanual.com), in a series illustrating what each function can do to enable your own CX program to grow and mature for its intended purpose.