loader image
Loading Events
This event has passed.

Customer Follow-up: The Key to Keeping Customers and Closing More Sales

September 27 @ 6:30 pm - 7:00 pm UTC+0

| Free

We’ll look at effective ways to follow-up with customers. We’ll also demo the follow-up tool included in every sales training subscription.

About this event

In this webinar, you’ll learn easy and effective ways to follow up with your customers. You’ll also learn to use the customer follow-up tool included in your Furniture Sales Training subscription. We’ll focus the demonstration on using the scripts and templates that make it easy for your salespeople to communicate with your customers.

You pay a lot of money to get customers into your store, and you need everyone who leaves to come back and buy. You cannot afford to have them leave and spend their money somewhere else. Regular communication with your customers will ensure they come to you each time they have a home furnishings need. In this webinar you’ll learn to follow up, win more customers, and close more sales.

Register today! We only have room for 100 participants.

This webinar will be presented by Dr. Mike Petersen, President of The Furniture Training Company. Mike made a career in helping people learn the skills they need to succeed. Having received a Ph.D. in Instructional Design and Learning Science from Utah State University. He has worked with countless organizations including, Cozzia USA, Klaussner, OW Lee, Ernst and Young, The United States Air Force, The 4H, retailers, school districts, and many others. He co-founded LetterPress Software, Inc in 1997.