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Customer Success Festival | Virtual

March 8

| Free

🗓 Date: March 8, 2023
📍Venue: Virtual

What is Customer Success Festival? 🤔

We’re putting the brightest minds in the world of customer success  into one virtual room to share their success stories, best practices, and greatest challenges.

Harness the power of virtual events from the comfort of your own home, form genuine connections, and gain valuable insights to elevate both your professional development and your organization’s growth.

With curated discussion panels and actionable keynotes, return with a fresh perspective and new ideas.

Speakers Highlights. 🧠

David Collard
Manager of Customer Success

David is the Manager of Customer Success at LinkedIn, leading a team of CSMs across London & Dublin offices, managing the largest global accounts for LinkedIn Sales Solutions.

Swati Chopra
Sr Director of Customer Success, Docusign

Swati Chopra is the Sr. Director, Customer Success and support and strategy at DocuSign and is highly passionate about providing exceptional customer experience to convert customers into long term partners.

Mike Lee
Director of Customer Success, PublicInput

Mike has experience in companies of all sizes from startups to over 50,000 worldwide. He is a team player but demonstrates exceptional leadership skills.

Agenda Highlights. 🔥

We are covering topics including:

  • Creating brand ambassadors: strategies for building loyal customers.
  • AI and automation in customer success: pros and cons.
  • The intersection of sales and customer success, what can we learn from each other?
  • The future of customer success: what does 2023 and beyond hold, what to look out for.
  • How to enable your organization to achieve retention and renewals.

And much more…