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Localizing Your Customer Support Experience

September 27 @ 5:00 pm - 6:00 pm UTC+0

| Free

Presented by

Alan Mc Glinchey, Intercom | Abby Olorunnife, Linktree | Dmitry Olenov, Lokalise | Miguel Caetano, Lokalise

About this talk

In this webinar, we will dig into customer support localization or, as they say in the UK/Ireland/Australia, localization! We will be joined by an excellent panel of guests: Abby Olorunnife, Customer Communications Specialist at Linktree, Dmitry Olenovs, Manager of Customer Support at Lokalise, and Miguel Caetano, Product Marketing Manager, at Lokalise, moderated by Alan Mc Glinchey. You’ll hear from our guests on: – When and how to prioritize languages and regions – What systems, tools, processes, and culture are required to scale – Delivering a high-quality customer experience with global multilingual support