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Smarter Not Harder: How to Create a Bionic CS Organization

October 26 @ 5:00 pm - 6:00 pm UTC+0

| Free

Operationalizing and optimizing your CS organization can take many forms. How do you want to take advantage of technology? Where can you add digital touchpoints? And where is the human element truly needed?

Join us as we discuss how you can create a bionic CS organization and learn how:
  • Where to use digital vs human touchpoints
  • What the Customer MVP of Bionic CS looks like
  • How technology can be your best CSM