Is the content in the members’ portal available anywhere else?
Some of our learning videos are available as a series of shorter courses on the LinkedIn Learning platform, but the [...]
Can I get help if I do if I don’t understand something?
If you come across something you don't understand within the training content, we recommend that you first of all try [...]
How do the live training sessions work?
We have a minimum of two live training sessions scheduled every month. The training lasts for one hour and generally [...]
How can I find the specific training I want?
Finding the content you want to engage with is simple. Members can search for the training they want either by [...]
What are the different subjects covered by the learning content on the Practical CSM Academy portal?
The learning content on the Practical CSM Academy portal is all aimed at Customer Success professionals and related to the [...]
What different types of learning content are available on the Practical CSM Academy portal?
Research shows that learning works best when students are provided with multiple ways to learn, and that's why we provide [...]
What if I cannot find a specific subject I need to learn about?
Our portfolio of training content is both broad and deep, so our first recommendation is to try searching for it [...]
How often is the content refreshed?
We add new content all of the time, at the rate of several new training assets every month. If an [...]
