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Hi Will,

I am interested to know about Salesforce CRM and also would like to have an indepth study of Salesforce Aministrator and Developer as well. Can you please advise how can i leverage the knowledge of Salesforce and what certifications should i enrol which can be of help for me in educating, communicating and interact with the clients which can increase product adoption, clients getting maximum ROI on their investment in company’s product/software. I am looking forward for a good career growth in customer success management profile and Salesforce is something i am eyeing for which can help me know clients better.