Customer Engagement Proposal
A simple template for creating a "customer success contract" or similar statement during Practical CSM Framework Phase Two: Commitment, that [...]
Stakeholder Management Plan
A tool for documenting the CSM's stakeholder management plan that can be used during during Practical CSM Framework Phase Two: [...]
Stakeholder Management Template
A template Stakeholder Management Matrix that can be used during during Practical CSM Framework Phase Two: Commitment or at any [...]
RACI Matrix
A template RACI Matrix that can be used during during Practical CSM Framework Phase Two: Commitment or at any other [...]
